6 Ways to Target Patients Using Social Media Marketing

Patients have become much more active on social media, using the different platforms to research care providers, ask questions and share their experiences. With patients taking to their smart phones to provide feedback and search for providers on the go it only makes sense for imaging centers, hospitals and doctor’s offices to have a social media marketing strategy in place.

We're excited to see more and more radiologists and other health care providers recognizing the value of social media in health care; because that has been a big hurdle to overcome. The International Society for Computed Tomography for instance, will be hosting a talk by Jenny K Hoang, MD about the importance of radiologists utilizing Twitter at their upcoming CT symposium in San Francisco.

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Today we’ll explore the six ways healthcare marketers can use social media to target specific groups of patients, this way their content marketing and messaging will be built specifically for different kinds of patients.

6 Tips for Targeting Patients Using Social Media Advertising:

1.     Use Facebook advertising to share a recent blog post with a specific kind of audience. Ex: Boost your post about the difference between screening mammograms and diagnostic mammograms so it is shown to women, aged 55+ who are located within a 10-mile radius of your imaging center.

2.     If you have a list of your patients’ email addresses, you can create a look-alike list from those addresses and launch a Facebook ad campaign.

3.     New to Twitter and hoping to build your following and improve your brand recognition? Create a campaign for gaining followers. You can select your audience based on one or multiple locations, filtering by other accounts they follow, interests, behaviors event event targeting.

4.     You can also create an audience to target on Twitter based on only people who have visited your website. Just put a snippet of code on your website to collect the visitors’ info and the ad you create will show to only those users on Twitter.

5.     You can limit audiences on Twitter based on their regular behavior as well. For instance, you can limit your ad so it will OR won’t show to a group of users who are “likely to have health insurance from Aetna” which has a potential audience of up to 1.82M users.

6.     LinkedIn is the best social media platform for industry experts. This article is supposed to be about using social media to target patients, but as a provider it’s also important to provide content for others in your industry. (ex: Referring Physicians or Community Organizations) These kinds of targets are regularly being active on LinkedIn where you can pay to sponsor posts and make it so that only users with certain job titles or employees of certain businesses see the ads.

Read More: 8 Healthcare Digital Marketing Tips >


If you're interested in an evaluation of your organization's current social media practices, fill out the form below and we'd be glad to perform a free evaluation for you. 

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